BASIC PRINCIPLES

The Unicaja Banco Group is fully committed to sustainable development and strengthens its reference position within its scope of action with objectives that contribute to economic, social and environmental development, considering the needs of all its interest groups, especially its clients and investors.

The Corporate Social Responsibility (CSR) Policy of the Unicaja Banco Group, within the setting of compliance with the Ten Principles of the United Nations Global Compact, is based on the following principles:

1. Compliance with the laws and regulations in force, promoting the best practices in all its areas of action as a means for continual improvement.
2. Including tax responsibility as part of CSR.
3. Developing good governance practices that assure a framework of relation based on transparency and confidence, rejecting practices of bribery or corruption and respecting the rules of free competition.
4. Maintaining the Compliance Channel of the Code of Conduct available to all employees, executives and directors of the Unicaja Banco Group, by which the members of those groups may submit queries regarding interpretation or application of the Code of Conduct, or report breach thereof, as well as notify specific situations in which a criminal risk is noted.
5. Identify and manage all risks (financial and non-financial) in a cautious manner, pursuant to the mechanisms recorded in the Risk Liability Framework of the Unicaja Banco Group.
6. Respect human rights and labour rights in all the territories in which the Unicaja Banco Group is present, by developing a favourable framework of relations based on equal opportunities, non-discrimination, personal data protection, respect for diversity and freedom Trade Union representation, and communication with the human team.
7. Encouraging vocational development by training and personnel career plans, as well as conciliation of work and family life, applying the necessary measures to achieve the highest standards of health and safety in all work posts.
8. Providing users and investors clear, true information on the products and services offered.
9. Establishing transparent, objective, impartial processes with the suppliers.
10. Contributing to economic, social and environmental development within its scope of action, especially in the geographic areas with the greatest implementation, attending to the strategic production sectors, encouraging synergies with organisations and companies in the area.
11. Promoting socially responsible actions by subsidiaries and providers through the selection and hiring processes, assuring they are aligned with the CSR Policy adopted; improving processes and client satisfaction and the good image of the Company.
12. Maintaining a constant flow of communication with all the interest groups that allows social expectations to be included in the entrepreneurial values of the Group.  
13. Encouraging sustainable development and respect for the environment, minimising the direct environmental impact of its activity and encouraging information and training in that culture.